Terms of Service & Use Agreement

Effective Date: September 1, 2024

Last Updated: February 21, 2025

Welcome to The Maven’s Call, LLC ("Company", "we", "us", or "our"). By accessing or using our website, services, and products, including but not limited to online courses, podcasts, membership-based communities, newsletters, downloadable content, consulting programs, or any other digital or physical offerings (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction and have the legal capacity to enter into this agreement. If you are using our Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of the changes. Please review these Terms periodically.

3. Description of Services

Our Services include but are not limited to:

Online Courses: Educational materials delivered through video, text, or other formats.

Podcasts: Audio content provided for personal use.

Membership-Based Communities: Access to exclusive groups, forums, or platforms.

Newsletters: Regular email updates or content.

Digital Downloads: E-books, templates, guides, and other downloadable resources.

Consulting Programs: Personalized advice, guidance, or training whether individual sessions or a series.

We reserve the right to modify or discontinue any aspect of the Services at any time without notice.

4. User Responsibilities

By using our Services, you agree to:

Provide accurate and up-to-date information during registration and purchasing.
Use the Services only for lawful purposes and in accordance with these Terms.
Refrain from sharing your account credentials or granting unauthorized access to our Services.
Not engage in any activity that disrupts or interferes with the proper functioning of our Services.
Our services are intended for individuals 18 years of age or older. By purchasing or accessing our services, you confirm that you are at least 18 years old. Minors are not permitted to use our services.
You are responsible for ensuring you have the necessary technology to access our digital services.
You agree to comply with all applicable laws while using our services and not engage in any prohibited conduct.

5. User-Generated Content

Our Services may allow you to post, submit, upload, display, or otherwise make available content, including but not limited to comments, reviews, testimonials, forum posts, messages, images, videos, audio, and other materials (collectively, "User-Generated Content").

License Grant: By posting or submitting any User-Generated Content on or through our Services, you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, transferable, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User-Generated Content in any media, whether now known or hereafter developed, for any purpose whatsoever, including but not limited to advertising, marketing, and promotional purposes.

Ownership and Responsibility: You retain ownership of your User-Generated Content. However, you are solely responsible for your User-Generated Content and the consequences of posting or publishing it. By posting User-Generated Content, you represent and warrant that:

You are the creator and owner of the User-Generated Content or have the necessary licenses, rights, consents, and permissions to use and authorize the Company to use your User-Generated Content as described in these Terms.
Your User-Generated Content does not violate any law, regulation, or third-party right, including but not limited to copyright, trademark, privacy, publicity, or other personal or proprietary rights.
Your User-Generated Content does not contain any defamatory, libelous, offensive, indecent, obscene, harassing, threatening, abusive, inflammatory, fraudulent, or otherwise objectionable content.
Your User-Generated Content does not contain any viruses, worms, malware, or other harmful or disruptive code.
Your User-Generated Content does not solicit personal information from anyone under the age of 18 or exploit, abuse, or endanger children.

Content Moderation: The Company reserves the right, but not the obligation, to monitor, review, edit, remove, or refuse to post any User-Generated Content for any reason, including but not limited to violation of these Terms. We do not endorse any User-Generated Content, and User-Generated Content does not reflect the opinions or policies of the Company.

Disclaimer: The Company is not responsible for any User-Generated Content posted or submitted by users. We assume no liability for any claims, damages, or losses resulting from any User-Generated Content.

Reporting Inappropriate Content: If you believe that any User-Generated Content violates these Terms or is otherwise inappropriate, please contact us at [email protected] with a detailed description of the content and the reason for your concern.

6. Intellectual Property Rights

All content provided through our Services, including but not limited to text, graphics, images, videos, audio, software, designs, trademarks, logos, and any other digital or physical materials (collectively, the "Content"), is the exclusive intellectual property of the Company or its licensors and is protected intellectual property laws.

The Company retains all rights, title, and interest in and to the Content. No transfer of ownership to any portion of the Content shall occur under these Terms.

License Grant: Subject to your compliance with these Terms, The Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and the Content solely for your personal, non-commercial use. This license does not permit you to:

Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the Content without our prior written consent, except as expressly permitted by these Terms.
Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
Delete or alter any copyright, trademark, or other proprietary rights notices from copies of Content from the Services.
Use the Content for any commercial purpose, including but not limited to advertising, marketing, or selling products or services.
Attempt to decompile, reverse engineer, disassemble, or otherwise reduce the Content to a human-perceivable form.
Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the Content.

Copyright Infringement: If you believe that any Content on our Services infringes your copyright, please provide us with a written notice containing the following information:

Your physical or electronic signature.
Identification of the copyrighted work claimed to have been infringed.
Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material.
Your contact information, including your address, telephone number, and email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
Please send copyright infringement notices to: [email protected].

7. Payment and Refund Policy

Payments: All payments are processed securely through Kajabi Payments in partnership with Stripe. By completing a purchase, you agree to abide by Stripe’s Terms of Service and Privacy Policy. Prices for our Services are listed on our website and are subject to change without notice. All orders must be paid in full before access to the Services are granted. By purchasing a Service, you agree that all sales are final, and no chargebacks or disputes will be initiated with your payment provider. We are not responsible for any fees, currency conversion charges, or additional costs imposed by Stripe or your financial institution.

Subscriptions: Subscriptions automatically renew unless canceled before the renewal date. You may cancel your subscription at any time by signing into your account and cancelling your subscription from your library.

Refunds: For all Services purchased through the Company, all sales are final. If a subscription-based service is canceled, access will continue until the end of the current billing cycle, with no prorated refunds. Consulting programs may be rescheduled with prior notice, but refunds are at our sole discretion. Please contact us at [email protected] with questions or concerns.

8. Delivery of Services

Services including, but not limited to online courses, podcasts, membership access, and digital downloads are typically delivered electronically. Consulting sessions will be scheduled based on availability and mutual agreement. We are not responsible for service delays due to technical issues beyond our control. Access to services is provided on an "as available" basis, and we do not guarantee uninterrupted availability.

9. Limitation of Liability

To the fullest extent permitted by law:

The Company and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services.
Our total liability for any claim arising from the use of the Services is limited to the amount you paid for the specific product or service.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without any warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or meet your expectations.

11. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for any reason, including but not limited to a breach of these Terms.

12. Privacy Policy

This Privacy Policy outlines how The Maven’s Call, LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website [themavenscall.com], purchase courses, or use our online products and services. By accessing or using our website, you agree to the terms outlined in this policy. This policy also outlines the conditions under which you can terminate your account. You can access the privacy policy here.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws in Marion County, Indiana, US. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Marion County, Indiana, US.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:
Email: [email protected]
Mailing Address: The Maven’s Call, LLC, P.O. Box 47302, Indianapolis, IN, 46247, US

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and Use.