Privacy Policy

Effective Date: September 1, 2024
Last Updated: February 20, 2025

The Maven’s Call, LLC. [themavenscall.com] ("Company", "we", "us", or "our") value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [themavenscall.com], purchase our courses, or use our online-based products and services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or our services.

1. Information We Collect

We collect several types of information to provide and improve your user experience and our products and services:

1.1 Personal Information

When you purchase a course, register an account, or contact us, we may collect the following personal information:

Name
Email address
Phone number
Billing address
Payment information (e.g., credit card details).
Password
Profile Details
Products purchased, offers granted
Course/product data

Progress
Comments and discussion posts
Quiz/test/poll results

1.2 Non-Personal Information

We may collect non-personal information, such as:

Browser type
Operating system
IP address
Device information
Usage data (e.g., pages visited, time spent on the site, etc.)

1.3 How Information is collected

We collect this information:

Directly from you when you provide it to us, such as when you purchase themavenscall.com products and/or create an account, or contact us with inquiries; and
Automatically as you use themavenscall.com. Information collected automatically may include usage details, and information collected through cookies.

By voluntarily providing us with any such information, you are consenting to our use of it in accordance with this Privacy Notice. You can choose not to provide us with certain information, but then you may not be able to take advantage of many features or opportunities.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track your activity on our website and enhance your browsing experience. You can manage your cookie preferences through your browser settings.

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We use cookies to recognize your device and provide you with a personalized experience.
We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.
Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.
We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

The Maven’s Call, LLC hosts themavenscall.com through a provider called Kajabi, and we have included their Cookies policies as well for you to review. https://legal.kajabi.com/policies/cookie-notice

2. How We Use Your Information

We use the information we collect for the following purposes:

To process transactions and deliver purchased courses or products.
To manage your account and provide customer support.
To send you updates, promotional emails, and other communications.
To improve our website, services, and user experience.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with third parties in the following cases:

3.1 Service Providers

We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering products.

3.2 Legal Obligations

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

4. Data Security

4.1 Data Protection Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. The Maven’s Call, LLC through our hosting platform, Kajabi, takes commercially reasonable steps to protect the personal information provided via the Platform from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. including but not limited to encryption in transit and at rest, role based access controls, strong authentication requirements, and active monitoring of all information shared.

4.2 Data Limitations

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. In particular, e-mail or forms sent to or from themavenscall.com may not be fully secure in transit. Therefore, you should take special care in deciding what information you send to us via e-mail or through a form. Please keep this in mind when disclosing any personal information to themavenscall.com via the Internet. Your user account personal information is protected by a password and, in some scenarios, we may offer Multi-factor Authentication (MFA) for your privacy and security.

4.3 User Responsibility

You are responsible for protecting against unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your account. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on themavenscall.com.

4.4 Kajabi Payments Via Stripe

Kajabi Payments has a built in partnership with Stripe, ensuring it uses the same secure processing engine. This means you can expect the same level of reliability and security as you would with Stripe. Kajabi payments in partnership with Stripe ensures:

Technical Infrastructure: Ensures secure online payment systems.
Fraud Prevention: Implements advanced anti-fraud technology.
Banking Infrastructure: Supports secure transactions and data encryption.

5. Data Retention

5.1 Compliance with Industry Standards

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5.2 Data Analysis

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.

5.3 Requests to Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.
You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that Company may need to retain certain information when we have a legal obligation or lawful basis to do so.
If you would like to request your user login account and product library be permanently deleted, please email us at [email protected].

6. U.S. State-Specific Privacy Laws

We comply with other U.S. state-specific privacy laws, including but not limited to:

6.1 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you are entitled to the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: Request information about the categories and specific pieces of personal data we have collected about you in the last 12 months.
Right to Delete: Request that we delete your personal information, subject to certain legal exceptions.
Right to Opt-Out: Opt-out of the sale or sharing of your personal information (if applicable).
Right to Correct: Request correction of inaccurate personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA/CPRA rights.

6.2 Virginia Consumer Data Protection Act (VCDPA)

If you are a Virginia resident, you are entitled to the following rights under the Virginia Consumer Data Protection Act:

Right to Access: Request access to personal data we have collected about you.
Right to Correct: Request correction of inaccurate personal data.
Right to Delete: Request deletion of personal data provided by or obtained about you.
Right to Data Portability: Obtain a copy of your personal data in a portable format.
Right to Opt-Out: Opt-out of the processing of personal data for targeted advertising, sale, or profiling.

6.3 Colorado Privacy Act (CPA)

If you are a Colorado resident, you have the following rights under the Colorado Privacy Act:

Right to Access: Request access to personal data we have collected about you.
Right to Correct: Request correction of inaccurate personal data.
Right to Delete: Request deletion of personal data.
Right to Data Portability: Obtain a copy of your personal data in a portable format.
Right to Opt-Out: Opt-out of the processing of personal data for targeted advertising, sale, or profiling.

6.4 Connecticut Data Privacy Act (CTDPA)

If you are a Connecticut resident, you have similar rights to those under the Colorado Privacy Act, including:

Right to Access, Correct, Delete, and Opt-Out of targeted advertising or sale of personal information.

6.5 Utah Consumer Privacy Act (UCPA)

If you are a Utah resident, you are entitled to:

Right to Access: Request access to personal data.
Right to Delete: Request deletion of personal data provided by you.
Right to Data Portability: Obtain a copy of your personal data in a portable format.
Right to Opt-Out: Opt-out of the sale of personal data or targeted advertising.

7. International Privacy Laws

We are committed to complying with applicable international privacy laws and regulations to ensure the protection of your personal information, regardless of where you are located. Below, we provide an overview of key international privacy laws that may apply to your data, depending on your country of residence:

7.1 Personal Information Protection and Electronic Documents Act (PIPEDA) – Canada

If you are a resident of Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the following rights:

The right to access and correct your personal information.
The right to withdraw consent for the collection, use, or disclosure of your personal information.
The right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

7.2 If you are located in the European Economic Area (EEA), you are entitled to the following rights under the General Data Protection Regulation (GDPR):

Right to Access: You have the right to access the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain legal obligations.
Right to Restrict Processing: You can request that we limit the processing of your personal data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data for direct marketing or other purposes.
Right to Withdraw Consent: If we process your data based on your consent, you may withdraw it at any time.

7.3 UK General Data Protection Regulation (UK GDPR) – United Kingdom

Following Brexit, the UK GDPR governs data protection for individuals in the United Kingdom. Your rights under the UK GDPR are similar to those under the EU GDPR, including:

The right to access, correct, delete, or restrict processing of your personal data.
The right to object to data processing and withdraw consent.
The right to lodge a complaint with the Information Commissioner’s Office (ICO).

7.4 Privacy Act 1988 and Australian Privacy Principles (APPs) – Australia

For residents of Australia, we comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs). This includes:

The right to access and correct your personal information.
The right to make a complaint if you believe your data has been mishandled.
Transparency regarding how we collect, use, and disclose your personal information.

To exercise your rights under any of these international privacy regulations, please contact us at [email protected].

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy periodically.

11. Disclaimer

The information provided in this Privacy Policy is for general informational purposes only and is not intended as legal advice. While The Maven’s Call, LLC [themavenscall.com] strives to ensure that the information contained herein is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, reliability, or availability of the information. By accessing our website and using our services, you acknowledge that any reliance on such information is strictly at your own risk. We encourage you to consult with a qualified legal professional regarding your specific privacy concerns and compliance obligations.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, your rights under US or international based privacy regulations, or other privacy laws, or our data practices, please contact us at:

Email: [email protected]

Mailing Address:

The Maven’s Call, LLC

P.O. Box 47302

Indianapolis, IN, 46247